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Managing Performance and Productivity Course

This Managing Performance and Productivity course covers the management principles needed by today’s supervisors. It discusses how supervisors can use processes and systems to encourage maximum productivity of their employees.  Topics to be covered:  how to use an effective interview process to select the best candidate; the mentor system and techniques for training employees; establish expectations and measure productivity and performance; work simplification and time management skills; use technology to improve productivity; manage meetings and give presentations; and how to use problem-solving tools to reach results.  Textbook chapter topics include:

Getting the Right People in the Right Jobs
Orienting and Training for Productivity
Establishing Expectations and Measuring Performance
Ensuring Productivity Through Systems
Achieving Results through Others
Communicating Professionally
Solving Problems and Challenges

Audience:  New or experienced supervisors and first-line managers or those preparing for such a role.

Diploma and Certificate Applications:

• Introduction to Supervision Certificate

Schedule and Registration Information

Choose the delivery type that best suits your needs.  Tuition includes textbook (if applicable).
Webinar times are EST.  All other class times are local time.

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